At Iris Couture, every order is managed with the utmost care to ensure a seamless and timely delivery experience for our valued clients.
Processing & Dispatch
All orders are processed within 3–5 working days after confirmation. Each piece undergoes a careful inspection and is securely packed to uphold our premium quality standards before dispatch.
For customized orders, the dispatch timeline will follow the time period mentioned in the product description, as these pieces require additional craftsmanship and detailing.
Please note that processing times may vary during peak seasons or promotional periods.
Shipping Methods & Charges
We offer nationwide and international shipping through our trusted courier partners. Shipping charges are automatically calculated at checkout based on your delivery location and the weight or volume of your parcel.
Delivery Timelines
Delivery timelines may vary depending on your region and the courier partner’s schedule. Once your order has been dispatched, a tracking number will be sent to you via email, allowing you to monitor your parcel’s journey until it reaches you safely.
Delays & Exceptions
While we make every effort to ensure timely delivery, unforeseen circumstances—such as weather conditions, customs delays, or courier-related issues—may occasionally affect delivery timelines. Iris Couture cannot be held responsible for delays once the parcel has been handed over to the courier service.
Order Tracking & Assistance
For any assistance regarding your order or tracking updates, please contact our Customer Care Team at:
📧 iriscoutureofficial1@gmail.com
📞 0311-1100148
We will be delighted to assist you promptly.